If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer returns within 30 days of receiving your order. You can return your product for store credit, exchange it, or get a refund to the original payment method (for the value of the product purchased).
Please note the following conditions must be met if you would like to return/exchange/refund your order:
- The returned product is unworn and has no signs of use
- The returned product must be in it's original packaging (with any labels still attached) and in resellable condition
Currently we don't provide free returns, you are responsible for returning your product(s). So, we highly recommend choosing tracked or insured shipping as we are not liable if the returned package is lost, damaged or stolen.
How do I make a return?
To initiate a return you need to email us at firstname.lastname@example.org within 14 days. This then gives you a further 14 days to ship your items back to us. In your email please provide us with:
- Your order number
- The products you'd like to return
- Photos of the products you are returning, clearly showing they are in their original packaging, have no signs of wear and are in resellable condition
- The reason you would like to return your items